Scope of application

This document aims to establish and define the rules that regulate the privacy policy for the protection of personal data (hereinafter referred to as “Privacy Policy”) in BratunClean, as well as the rules for the protection of personal data set out in the General Regulation on the Protection of Data (GDPR) provided for in Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27.

The company

BratunClean is owned by the company Brás Antunes, Lda., with NPC 501 353 828, headquartered at Rua General Humberto Batista Martins, Lt 18- Edif.C Zona Industrial, 2005-002 Santarém.

What information do we collect?

BratunClean, within the scope of its activity, collects and processes personal data necessary to provide services, processing data such as name, telephone number, email address, NIF, address, postal code, city and country.
BratunClean collects your data through its website, with your consent. Personal data is collected when the user makes a purchase and fills in the form for processing.
Some personal data is mandatory to provide and, in case of lack or insufficiency of this data, BratuClean will not be able to provide the service in question, so users are informed of the mandatory nature of the data provision.
Customer data allows our employees to process your orders, notify you about important changes to site functionality, conduct surveys and obtain information for statistical purposes, all with the aim of improving the customer experience.

Data management

In general, the personal data collected is intended for the provision of services, the adaptation of services to the user's needs and interests and information and marketing actions. You may, however, provide us with personal data for other purposes, such as publicizing campaigns, promotions, advertising and news about BratunClean services, as well as carrying out evaluation surveys.
BratunClean is committed to the protection and confidentiality of personal data, so that the measures taken are appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights enjoyed by the holders of that same data. .
The entities responsible for processing your personal data are Brás Antunes Lda.
BratunClean retains your personal data only for the period strictly necessary to fulfill the purpose for which it was collected or, as the case may be, until you exercise your right to object or right to erasure. After this retention period, BratunClean deletes your personal data.

Data sharing

Whenever necessary, BratunClean may transmit your personal data to third parties – BratunClean partner companies, for example, freight transport companies – solely and exclusively for the purpose of performing a service you have contracted, such as delivering a product to your home. Your personal data may also be communicated, in compliance with the law, to State entities, such as the Tax Authority.

Holder's rights

Under the Personal Data Protection Law, the data subject is guaranteed the right to access, update, rectify or definitively delete their personal data, at any time, as well as the right to object to the use of the data provided for purposes marketing, for sending informative or other communications.
If you have not done so at the time of collection, you can do so in your user area or in writing using the form available on the Contact page of the website.
The subsequent withdrawal of the consent given for the processing of your data does not compromise the lawfulness of the processing based on the consent previously given.
You also have the right to lodge a complaint regarding the processing of your data or any dispute, with the CNPD – National Data Protection Commission.

Changes to Terms and Conditions

Occasionally BratunClean will update this privacy policy. We ask that you periodically review it to stay informed about how you can help protect the personal data we collect.
Use of the service constitutes acceptance of the terms of this privacy policy and any updates.

Cookie policies

What are cookies?

Cookies are small text files stored on the Customer's computer through the internet browser, storing only information related to the user's preferences (generic information), thus not including the user's personal data.

How are they used?

The cookies used by BratunClean observe the principles of anonymity and confidentiality and have the sole purpose of recognizing the user, and are not used under any circumstances to collect information that identifies the user, nor for direct marketing purposes.
At any time, the user can, through their internet browser, decide to be notified about the receipt of cookies, as well as block their entry into their system.
Attention is drawn to the fact that refusing to use cookies on the website may result in the user being unable to access any of its areas and/or receive personalized information.

What type of cookies does Bratun useClean?

Analytical cookies: They are used anonymously for the purposes of creating and analyzing statistics, in order to improve the functioning of the website;

Essential cookies: They allow you to browse the website and use its applications, as well as access secure areas of the website. Without these cookies, the services you have requested cannot be provided;

Functionality cookies: They save the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time they visit it.

Advertising cookiesand: They serve to target advertising based on the interests of each user, allowing the number of times the ad is viewed to be limited. These cookies help measure the effectiveness of advertising.

How can I manage cookies?

All browsers allow the user to accept, refuse or delete cookies by selecting the browser's advanced settings. It is possible to configure cookies in the “options” or “preferences” menu. Please note, however, that disabling cookies may prevent some web services from functioning correctly, which may partially or completely affect your navigation on the website.