FAQs

Common questions

No, the prices shown in the online store are without VAT included. VAT is calculated at the end of the order.

Under normal conditions, we process the order and deliver within 24h to 48h, however, for personalized products or unexpected stock-outs, delivery may be delayed by a few days.

Orders are delivered via a courier company that partners with Bratun Safe.

No, however, creating a user account can make the entire purchasing process easier, in the case of recurring orders or monitoring their status.

As a rule, our prices are updated every Monday.

Every Monday, Bratun Safe sends an email communication to its customers and newsletter subscribers with the week's news.

The coupon code is applied at checkout, in the place marked for that purpose. After inserting the coupon, the discount will be automatically applied.

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